16.12.22 | By Ebele Chukwujama
The Central Bank of Nigeria (CBN) leads the way in leadership transformation with listening training for directors
The Central Bank of Nigeria (CBN) has taken a pioneering step in leadership development by integrating transformative listening training into its executive strategy. As the first institution on the African continent to embed listening into its leadership framework, the CBN is setting a remarkable precedent for organizations across industries.
The training sessions, conducted by The Listening School, provided the bank’s directors with actionable strategies to enhance employee engagement, strengthen communication, and build a culture of trust within the organization. The directors actively embraced these principles, demonstrating a strong commitment to elevating leadership standards and fostering excellence.
Providus Bank champions listening training to enhance customer experience and operational excellence
Providus Bank has reinforced its commitment to service excellence by making listening a core pillar of its operations.
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Through empathetic, story-driven conversations, it empowers listeners to cultivate understanding, patience, and respect in all their interactions.
The Listening School enables people apply effective
listening strategies that enhance relationships, promote
real time problem solving and increase productivity.
The Listening School enables people apply effective listening strategies that enhance relationships, promote real time problem solving and increase productivity.
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